At New Tech Group S.A.S., we understand that customer experience is one of the most powerful tools a brand can leverage. That’s why our bilingual customer support teams are carefully selected and rigorously trained to offer more than just answers — they deliver genuine care, rapid problem-solving, and consistent brand representation. Our support teams adapt to your specific industry and business objectives to ensure every customer interaction builds loyalty and trust.
We meet your customers where they are — and when they need
it. Our agents handle communication across multiple platforms, including:
Inbound/Outbound Calls, Email & Web Forms, Live Chat, and more.
Our team doesn’t follow a script — we follow solutions.
We’re trained to understand each brand’s tone, processes, and expectations,
enabling agents to resolve problems with empathy and efficiency, escalate
complex cases swiftly, ensure proper documentation and follow-up and minimize response times and churn.
Each industry has unique needs — and we know how to meet
them. We provide customer support that’s optimized for your business.
